For Webinars, you may need to go into the site settings for your browser and adjust the Microphone setting to join and receive audio during the conference.
Chrome
Once in the program, you will want to click the Site Information Icon ; which can be found in the top left of the browser next to the URL/Address Bar.
After clicking the site information icon, a drop-down menu will appear:
From the drop-down menu, you will want to click on Site Settings; which will open another tab as shown below:
Once in Site Settings, you will want to change the Microphone setting under the Permissions section, from “Ask” to “Allow”.
After updating the Microphone setting, you can close the Site Settings tab.
Back on the Program Page, you will now see a Reload button. Clicking it will apply the changes you made and refresh the page.
Firefox
Once in the program, you will want to click the Site Information Icon ; which can be found in the top left of the browser next to the URL/Address Bar.
After clicking the Site Information Icon, a drop-down menu will appear:
From the drop-down menu, you will want to click “Connection Secure.” in the next menu page, then click “More Information.”
A new window will now open with the Page Info. You will then click the Permissions tab at the top.
Once in Permissions, scroll down to the bottom of the menu, where you will find the Microphone setting. Uncheck “Use Default” and click on “Allow.”
You can then close out of the Site Information Window. You will then want to Reload the program’s page.
Edge
Once in the program, you will want to click the Site Information Icon ; which can be found in the top left of the browser next to the URL/Address Bar.
After clicking the Site Information Icon, a drop-down menu will appear, where you will then click on Permissions for this site:
This will open a new tab, as shown below:
From the Settings Page, you will go to the Microphone setting and change it from “Ask” to “Allow”.
After updating the Microphone setting, you can close the Site Settings tab.
Back on the Program Page, you will now see a Reload button. Clicking it will apply the changes you made and refresh the page.
Safari
Once in the program, you will want to click Safari which can be found in the top left of the browser. Then click Settings...
Once in the settings menu, you will want to click on the Websites tab at the top.
From the Websites tab, click on Microphone located on the left-hand side.
Once in the Microphone settings, you will see a list of the websites you currently have open.
From the list of websites, you will want to click on “Ask” next to the website for the program and from the drop-down menu, change the setting to “Allow”.
You can then close out of the Settings menu and Reload the page to update the changes.